Good administration is key to the smooth running of every business and can have a real impact on the success or failure of the organisation.

Our Apprenticeship programs last a minimum of 12 months and consist of three parts: a technical certificate, a competency based qualification and functional skills.


The technical certificate is a knowledge based qualification assessed through an external test which assists the apprentice in understanding the principles of their profession.

Functional skills cover mathematics, to assist the apprentice in problem solving, and English speaking, listening and written communication, boosting confidence and personal effectiveness.

The competency element is a work based qualification ensuring that the apprentice is working at a consistently high standard in their day to day work life and provides targeted training where they are not.


Training is delivered depending on the individual needs of the organisation and the Apprentice.

The apprentice will usually meet with their tutor for a minimum of two hours, every 2-4 weeks. Typically the technical certificate and functional skills are completed first and the competency based qualification second, building on the knowledge base.

Training methods involve learning in a workshop environment with other Apprentices, one to one sessions with the tutor and blended learning where the apprentice completes learning through project based workbooks, reflective statements and similar.