Health and Social Care – Adult Care Worker Apprenticeship Standards (Level 2)

Opps offer Health and Social Care apprenticeships adhering to the new standards. The standards cover a wide range of areas ensuring that your apprentice has the competencies and knowledge needed to deliver exceptional health and social care to your clients.

Content

The Diploma
The Diploma is made up of a series of Units (parts of a job). Each area covered within the qualification gives the apprentice the opportunity to prove that they are capable of demonstrating competence to do a job against specified Performance Criteria and scope and provides the underpinning knowledge to support each unit. The Trainer will match the apprenticeship standards to the Diploma which will help them plan with the apprentice and the employer, as the programme progresses.

Care Certificate
The Care Certificate is normally delivered by the employer, as employment begins, or as a refresher. Opps can support the knowledge aspects of the certificate but is it is imperative that the employer is responsible for providing evidence that the apprentice is competent against standards in the certificate and signing off against all the standards and the downloading of the Care Certificate from the Skills for Care website.

Functional Skills
Functional skills are the skills which are used in all jobs and sectors. They are important to everyone in working life. They assist people to communicate effectively, both verbally and in writing and to use numbers effectively. Employers recognise that these skills are valuable and when the apprentice has completed your functional skill qualification, in conjunction with Diploma and the apprenticeship standards, the apprentice will be more valuable to the organisation they are working for.

In some cases, apprentices may be exempt from Functional Skills. Your trainer will be able to advise.

Collecting the Evidence for the Diploma and Care Certificate

The apprentice will be able to use evidence or activity to demonstrate competence for the Award/Certificate/Diploma which will show that they understand the qualifications. It takes some time to get used to thinking about a piece of evidence working for the competence standards. The trainer will help decide where evidence ‘fits’.

The first place to start gathering evidence is by taking a good look at the tasks undertaken every day. This type of evidence could be:

  • Records of being observed doing a task at work
  • Examples of services that are offered through the organisation
  • Work documents that have been completed by the apprentice
  • Records of telephone calls that have made or taken by the apprentice
  • Photographs taken of them doing their job (with permission from service user and employer)
    Etc.

The apprentice might also be able to use other evidence such as:

  • Question and answer sessions with the trainer
  • Witness testimonies, for example a statement from the line manager saying that they are consistently competent at doing a particular job

An Adult Care Worker must know and understand:

  • The job they have to do, their main tasks and responsibilities
  • The importance of having the right values and behaviours
  • The importance of communication
  • How to support individuals to remain safe from harm (Safeguarding)
  • How to promote health and wellbeing for the individuals they support and work colleagues
  • How to work professionally, including their own professional development

Mandatory units for Level 2 cover:

  • Communication
  • Personal development
  • Equality and Inclusion
  • Duty of Care
  • Safeguarding and Protection
  • Role of the health & social care worker
  • Person centred approaches
  • Health & Safety
  • Handling Information

Delivery
Training is delivered depending on the individual needs of the organisation and the Apprentice.

The apprentice will usually meet with their tutor for a minimum of two hours, every 2-4 weeks. Training methods involve learning in a workshop environment with other Apprentices, one to one sessions with the tutor and blended learning where the apprentice completes learning through project based workbooks, reflective statements and similar.

For information on our methods of delivery or any other aspect of the course please contact us.

Health and Social Care – Lead Adult Care Worker Apprenticeship Standards (Level 3)

Opps offer Health and Social Care apprenticeships adhering to the new standards. The standards cover a wide range of areas ensuring that your apprentice has the competencies and knowledge needed to deliver exceptional health and social care to your clients.

Content

The Diploma
The Diploma is made up of a series of Units (parts of a job). Each area covered within the qualification gives the apprentice the opportunity to prove that they are capable of demonstrating competence to do a job against specified Performance Criteria and scope and provides the underpinning knowledge to support each unit. The Trainer will match the apprenticeship standards to the Diploma which will help them plan with the apprentice and the employer, as the programme progresses.

Care Certificate
The Care Certificate is normally delivered by the employer, as employment begins, or as a refresher. Opps can support the knowledge aspects of the certificate but is it is imperative that the employer is responsible for providing evidence that the apprentice is competent against standards in the certificate and signing off against all the standards and the downloading of the Care Certificate from the Skills for Care website.

Functional Skills
Functional skills are the skills which are used in all jobs and sectors. They are important to everyone in working life. They assist people to communicate effectively, both verbally and in writing and to use numbers effectively. Employers recognise that these skills are valuable and when the apprentice has completed your functional skill qualification, in conjunction with Diploma and the apprenticeship standards, the apprentice will be more valuable to the organisation they are working for.

In some cases, apprentices may be exempt from Functional Skills. Your trainer will be able to advise.

Collecting the Evidence for the Diploma and Care Certificate
The apprentice will be able to use evidence or activity to demonstrate competence for the Award/Certificate/Diploma which will show that they understand the qualifications. It takes some time to get used to thinking about a piece of evidence working for the competence standards. The trainer will help decide where evidence ‘fits’.

The first place to start gathering evidence is by taking a good look at the tasks undertaken every day. This type of evidence could be:

  • Records of being observed doing a task at work
  • Examples of services that are offered through the organisation
  • Work documents that have been completed by the apprentice
  • Records of telephone calls that have made or taken by the apprentice
  • Photographs taken of them doing their job (with permission from service user and employer)

The apprentice might also be able to use other evidence such as:

  • Question and answer sessions with the trainer
  • Witness testimonies, for example a statement from the line manager saying that they are consistently competent at doing a particular job

A Lead Adult Care Worker must know and understand:

  • adult care practices, principles and standards – including care planning, duty of care, professional boundaries and individual dignity and respect
  • supporting individual physical and mental well-being to help people live as independently as possible – including individual control and choice and person centred care
  • safeguarding – including addressing personal rights and safety, dealing with abuse, comments and complaints and whistleblowing
  • leadership and team management – including monitoring and reviewing care plans and encouraging others to comply with regulations, policies and procedures
  • communication skills – including advocacy, confidentiality and verbal, non-verbal and written communication
  • health and safety practices and standards within a care environment – including dealing with accidents, fire safety, hazardous substances and infection control

Mandatory units for Level 3 cover:

  • Communication
  • Personal development
  • Equality and Inclusion
  • Duty of Care
  • Safeguarding and Protection
  • Role of the health & social care worker
  • Person centred approaches
  • Health & Safety
  • Handling Information

Delivery
Training is delivered depending on the individual needs of the organisation and the apprentice.

The apprentice will usually meet with their tutor for a minimum of two hours, every 2-4 weeks. Training methods involve learning in a workshop environment with other Apprentices, one to one sessions with the tutor and blended learning where the apprentice completes learning through project based workbooks, reflective statements and similar.

For information on our methods of delivery or any other aspect of the course please contact us.